Tag Archives: reputation

Tangled web of NHS online

A leaked Department of Health report found that NHS websites are often hard to find, badly designed and not wanted by the public. It’s findings aren’t surprising. The NHS needs to develop and value its online assets as purposeful tools for helping deliver the business. Read more ...
Leave a comment

Where do reforms leave NHS comms?

The white paper leaves an uncertain future for NHS communications. There are big questions that need to be addressed. Who will be responsible for the reputation of the NHS? And who now leads engagement with local people on hospital changes? Read more ...
Leave a comment

Can sponsorship offset comms cuts?

As budgets are cut, how can private sector sponsorship support public sector communications? What are the considerations, and how can you ensure ‘brand-fit’ in a communications partnership? Read more ...
Leave a comment

NHS needs new approach to consultation

Expect a spate of reorganisations and reconfigurations this week as the NHS unveils plans for that have been kept under wraps during election purdah. Implementing the changes won’t be easy though, especially with another election likely sooner rather than later and improvements are needed to the way the NHS approaches reconfiguration and to the rules governing consultations. Read more ...
Leave a comment

The sidewiki cometh?

You’d have to be a fool, or someone seeking a topical introduction for a blog post, to make predictions for the coming year. So, I’ll stick my neck out and predict that this time next year we’ll all be much more familiar with the Google ‘sidewiki’, a new front on fight to manage reputations. Read more ...
Leave a comment

Glimmer of hope in Manchester gloom

The mood at Communicate 09, the national NHS comms conference, was pretty gloomy this week. Outside the old Victorian Palace Hotel in Manchester it was grey and damp; inside cold and dingy. What really brought the mood down was the collective awareness of the massive financial challenge facing public services in the coming year. But is there an opportunity for some good to come out of the challenges ahead? Read more ...
Leave a comment

What would Max do?

When faced with a media onslaught, is it enough to simply ask ‘What would Max Clifford do?’ as suggested by one health service commentator? Or is it more appropriate to have senior-level professional communications support in place before the proverbial hits the fan? Hmmm, I wonder. Read more ...
Leave a comment
  • Recent blog posts

  • Tags

  • Categories

  • Blog archive